If you are unable to log into Solaris consider using the 'forgotten password' function.  (as seen below)

A box will appear asking you to enter your dealer code/username followed by your postcode.

Once filled in a code will be sent to your email address (as shown on your account page - please let us know if this is incorrect)

Enter the code in the next box (see below) along with your new password.

Once saved you should be able to use your new password to login.