In some instances dealers see 'premature data end' on their Solaris screens when attempting to open a drawing.


This issue is caused by the short date format being incorrect (for example being set to US format)


The correct format for the short date should be dd/mm/yyyy


You can check and change this in your computers control panel.


Open control panel and select 'region' sometimes called regional settings.


Select the shot date format that equals dd/mm/yyyy as shown below



Once changed close Solaris and re-open it. This should resolve the issue. Should you still have difficulty please submit a ticket.