In some instances dealers see 'premature data end' on their Solaris screens when attempting to open a drawing.

This issue is caused by the short date format being incorrect (for example being set to US format)

The correct format for the short date should be dd/mm/yyyy

You can check and change this in your computers control panel.

Open control panel and select 'region' sometimes called regional settings.

Select the shot date format that equals dd/mm/yyyy as shown below

Once changed close Solaris and re-open it. This should resolve the issue. Should you still have difficulty please submit a ticket.