Checking Progress of your orders

You can get an overview of all your orders using the progress screen. The orders are shown and split into order line (allowing you to see the status of all your parts) Although this looks similar to the purchase screen you can see there is now more information available. Our order reference is shown next to the dealer order reference, details on back orders are now shown and dispatch dates and tracking links are also provided.

Again, colour dictates the status of your order, in the image below you can see a new order in process. The light green indicates its at the early order stage and is being processed in our warehouse.

The back order example shows how your order changes if a part is out of stock. Note that the 'CUTTER' is shown as yellow (Short order) and then set as deleted. Above it a new line has appeared. This is the back order line and displays red. You will notice that our order reference has now changed slightly. The back ordered part now has a '/1 ' at the end.

This enables order number 643533S to continue to dispatch. While 643533S/1 will follow when stock is available.

When your item has been dispatched (shown in the 'sent' column) then you'll be able to access the tracking link which will take you to the couriers tracking page.

As with some of the other pages, the results shown here can be filtered by pressing the 'Filters' button next to 'Search' this will list some date ranges to narrow a search by. Alternatively if you have your reference or our reference you can use the search box to narrow it down to the single order.