Spare parts

How do I return a spare part?
To return a spare part you will need to complete the attached form in full and send back to for authorization where you will be issued ...
Fri, 16 Feb, 2018 at 12:07 PM
How much is UK carriage on a spare parts order?
Your order will be delivered the next working day at the standard order carriage fee of £5.50. If there are items out of stock you will not be char...
Fri, 16 Feb, 2018 at 12:07 PM
How long does a spare parts order take to arrive?
We provide a next day delivery service* to UK dealers providing the order is placed by 1.00pm and the items are in stock. *This excludes Channel Isl...
Fri, 16 Feb, 2018 at 12:08 PM
How do I cancel a spare parts order?
If you would like to cancel an order that has not yet been despatched to you, an email needs to be sent to with the order number referen...
Fri, 16 Feb, 2018 at 2:07 PM
How do I find out what year my tractor is?
Please see the documents attached to find the year of manufacture on your Countax or Westwood* unit and also how to translate the codes to get the informati...
Wed, 14 Dec, 2016 at 4:35 PM
How much discount do I get on a parts order?
For Countax and Westwood parts the standard discount is 40% if ordered through SOLARIS*. * Please note some parts will have less or no discount dependin...
Tue, 7 Mar, 2017 at 10:51 AM
2019 Spares Price List
Attached price file for parts updated Jan 2019.
Thu, 3 Jan, 2019 at 8:24 AM
What to do If you have been sent the wrong part.
If you have received an incorrect item, please send a copy of your despacth note highlighting the incorrect part to If possible, i...
Tue, 13 Nov, 2018 at 11:17 AM