Solaris Tutorials and Help

Short tutorials to help you get the best from Solaris

I can't log in!
If you are unable to log into Solaris consider using the 'forgotten password' function.  (as seen below) A box will appear asking you to ent...
Wed, 12 Apr, 2017 at 1:23 PM
Why can't I submit my warranty claim?
The submit button on the warranty screen is disabled until all the correct information has been entered. As a general rule your claim form should be fre...
Thu, 7 Jan, 2021 at 1:46 PM
Place an order from an exported file
The following video explains how to import a file extracted from your order system (if applicable) The system will import any file formatted as text inclu...
Tue, 14 Sep, 2021 at 2:13 PM
Use the Auto Save feature to recover the contents of a basket.
 If you have lost the contents of a basket (computer crash for example) then this tutorial will explain how to retrieve it.
Tue, 20 Feb, 2018 at 3:40 PM
Re-Submitting a previously placed order.
When an order is submitted it is automatically saved. This tutorial explains how to use the feature to re-submit an order.  
Wed, 21 Feb, 2018 at 1:10 PM
Saving a basket - Templates
This tutorial will explain how to save a basket. Once saved you can re-use the basket as many times as you like. It can also be amended each time.  
Mon, 31 Oct, 2016 at 4:10 PM
How to edit an an incorrect line
In some instances SOLARIS may not recognise a part number. In those instances you can either delete the line by clicking the part number and pressing 'd...
Mon, 20 Feb, 2017 at 1:18 PM
How can i turn off the colour key/legend?
In some instances you may want to turn off the stock indication legend In order to do this simply click 'account' and uncheck the box as shown bel...
Wed, 12 Apr, 2017 at 1:14 PM
How to report drawing errors.
Solaris has a built in system that enables you to report problems found on our drawings. If for example you notice an incorrect part number or descripti...
Wed, 12 Apr, 2017 at 3:25 PM
VIDEO - Parts Lookup
Thu, 21 Oct, 2021 at 1:22 PM